I’m a Service Delivery Manager with a strong, wide and in-depth technical background. With near to 10 years in the IT field, and since 2013, I have managed experts, delivered more than 500 successful projects, through 8000+ Man days of service delivery.
Experience and result-oriented approach, side by side with professionalism and team-work I achieved a strong track record in developing and implementing successful strategic business plans, demonstrating a strong technical, leadership, business, communication, presentation and analytical competencies.
I have an academic study in the Agriculture Economics and open study in IT field to comprehend ICDL, CCNA, MCSE, MS Exchange, OCS, Lync, NET and Quintum media gateways. And finally PMI methodology in Project Management.
I’ve provided Solutions Architecture, Design, and even administration on VoIP communication systems – as a Consultant – and Project Management, Project Planning, Risk Analysis and Scope, Cost and Schedule Management to several IT Infrastructure, Unified Communications, Visualization and Cloud. – as a Project Manager.
As a Project Manager since 2011 and managed several enterprise level and small to medium IT projects with in many areas of the IT field. I can tell that in fact, nine women can’t give a birth in one month :).
I’m managing Resources since 2013, in term of Strategy Alignment, Capacity Planning, Task Scheduling, Time Management..
Less Chaos, More Control..
Technical Development Management
I plan for the technical team induction, education, training and certifications to meet with the business plan objectives and to comply with their required technical skills and to meet the vendors partner programs requirements.